Facebook, Instagram and WhatsApp Go Down Again for Some Users

All of Facebook’s main products — Instagram, WhatsApp, Messenger and the “big blue app” of Facebook — were inaccessible to at least some users around 3 p.m. Eastern time.,

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Facebook and its apps suffer another outage.

  • Oct. 8, 2021Updated 4:50 p.m. ET

SAN FRANCISCO — Facebook and its family of apps were inaccessible on Friday afternoon, the second time in a week that the social network experienced widespread problems with its services.

The site DownDetector.com, a service that relies on reports from users to determine whether websites are having problems, showed that all of Facebook’s main products — Instagram, WhatsApp, Messenger and the “big blue app” of Facebook — suffered downtime at around 3 p.m. Eastern time.

“We’re aware that some people are having trouble accessing our apps and products,” the company said in a post on Twitter. “We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

Monday’s outage was a stark reminder of just how much of the world relies on one or more of Facebook’s apps. More than 3.5 billion people worldwide use them regularly. Entrepreneurs and business owners said they were unable to make sales on Instagram or through their Facebook storefronts during the outage, in some cases costing them thousands of dollars.

Outside of the United States, people in countries that are heavily reliant on WhatsApp — Brazil, India and the Philippines, among others — were unable to communicate with friends, families, colleagues or customers. WhatsApp is used by more than one billion people globally.

After Monday’s outage, as the apps slowly came online again, the company cautioned that its services would take time to stabilize.

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